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Tab Settings > Preferences > Tray and Paper Management Open your favorite browser > type / enter Printer IP address into URL / Address bar NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers. Use the Embedded Web Server ( EWS) to view / configure your printer. If the EWS feature is supported on your printer, Note: This option is not applicable to printers connected via a USB printer cable (no network connection). Select Custom (likely the last selection in the list) If the selection is available in the list: If the size of your Paper Size is not in the Drop-down menu, Look for a message on the Printer Control / Display Panel,Ĭlick Modify (wording varies), set the paper size and type, Click OK If you have not yet done so, add desired paper type Note: This option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel. Small paper, print side down, short ends front and back.Ĭheck / Adjust / Retain the Paper at the Printer Display Panel Load the paper into the printer according to the instructions in the User Guide If you have not done so, download-save-install the Full Feature Software for the printerĪbout 2/3 of the way through the setup, you will be given the opportunity to select the software - select the ' Full' driver set (as opposed to the basic driver).Īfter the software is installed, Restart the computer and log in.įull driver provides print and scan functions (even if HP Smart continues to be stubborn).

Connect the cable when instructed to do so. Reminder: If using USB cable, disconnect the cable between the printer and the computer before installing software.Have you installed the Full Feature Software (full driver)?.HP does not post phone numbers or email in Community messages.

Do NOT respond to vermin who post phone numbers or email addresses.

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